Scroll down and select "Touch ID & Passcode" under iPhone Settings. Delete Touch ID fingerprints on iPhone/iPad If you are unable to activate Touch ID on this iPhone 6 Plus and iOS models, just follow steps below. When you have the fingerprint not working problem continually, you had better remove the old one and set a new fingerprint. Solution 2: Delete and Re-add Your Touch ID Fingerprints on iPhone/iPad As a result, next time you are unable to complete Touch ID setup please go back and try again. Tap "Add a Fingerprint …" to add another fingerprint. Trigger the following "iPhone Unlock" and "App and iTunes Stores" on-off options to the green state. Hit "Touch ID and Password" and then enter your password again. For iPhone 7/7 Plus/8/8 Plus/X users, there is something different from rebooting iPhone. During this time, press Home button to return to your Home screen directly, and then restart your iOS device by pressing Home button and Power button together. Swipe off both "iPhone Unlock" and "App and iTunes Stores" on-off options. Turn off App and iTunes stores and restart iPhone Then you will be required to enter its password. Scroll down to click "Touch ID & Passcode" option. To fix Touch ID failed iOS 11 error, you can quit iTunes Store & App Store and then reopen it to fix. In addition, some users report that Touch ID does not showed up on older iOS versions any longer. Some Apple users complain that they cannot make a purchase in the iTunes Store or App Store after iOS 11.2/11.1/11 update. Solution 1: Turn Off iTunes Store and APP Store These are common solutions, with which you can fix Touch ID failure and back to its normal state with ease. Part 1: Common Solutions to Fix Touch ID Not Workingįollow steps below to figure out what makes your Touch ID failed and how to fix it.
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